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Factory reset your OSM X1

The last resort, what it erases, and what to do before you sell or return the box.

1 minute read

01Before you reset

A reset erases every app, account, setting and downloaded file, and clears any learned IR codes on the remote. It does not affect anything stored in your Google account.

  • Try restarting first, then clearing the cache of the app that is misbehaving. Most problems stop there.
  • Note which apps you use, so restoring afterwards is quick.
  • If you are returning the box under warranty, reset it first — it removes your accounts from the device.

02How to reset

  1. 1Open Settings, then System, then Reset options.
  2. 2Select Erase all data (factory reset) and confirm.
  3. 3Leave the box powered. It restarts into the first-run wizard after a few minutes.
  4. 4Work through the setup guide again, and re-teach any IR codes to the remote.

Everything Working?

If this guide solved it, the rest of the range is worth a look. If it did not, tell us — we rewrite the guides people get stuck on.