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Network & Connectivity
Connect to Wi-Fi and get the best speed
Which band to join, when to use Ethernet, and how to fix a weak signal.
1 minute read
01Joining a network
- 1Open Settings, then Network & Internet.
- 2Select your network from the list. Networks broadcasting on both bands usually appear once.
- 3Enter the password using the on-screen keyboard, or press the microphone button and dictate it.
- 4Wait for the status to read Connected. The box remembers the network and rejoins it after a power cut.
022.4GHz or 5GHz
The OSM X1 has a dual-band radio. Use the 5GHz band whenever the box is in the same room as the router — it is faster and far less congested, which is what 4K streams need. Use 2.4GHz when the signal has to pass through more than one solid wall, because it travels further.
- 5GHz
- Best for 4K and HDR. Shorter range, higher throughput, less interference from other homes.
- 2.4GHz
- Best through walls and floors. Slower, and shared with microwaves, baby monitors and older devices.
- Ethernet
- Best of all where you can run a cable. The LAN port is 10/100 Mbps, which is ample for a 4K stream.
03If the signal is weak
- Move the box out from behind the television. A metal chassis or a wall-mount bracket between the box and the router costs real signal.
- Keep it away from the power adapter and any USB 3.0 drive, both of which raise the 2.4GHz noise floor.
- Restart the router before you restart the box. A router that has been up for months is a common cause of overnight buffering.
- If the router is more than two rooms away, a mesh node or a powerline adapter with an Ethernet port will beat any Wi-Fi tuning.
Everything Working?
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